Welcome to www.artdiy3d.com. We want you to be happy with your purchase. If you are not satisfied with your order, here is our refund policy:
Refund Request
You can request a refund within 30 days of purchase.
Please contact our customer service team via email at shoestop8@gmail.com and provide the following information:
Order Number
Purchase Date
Refund Reason
Refund Conditions
The returned product must be unused, undamaged, and in the original packaging.
The following products are not eligible for the refund policy:
Personalized or customized products
Refund Process
Once we receive your refund request, we will review and process the refund within 5 business days.
Approved refunds will be refunded via the original payment method within 7-14 business days.
Shipping Policy
Please note that shipping charges are not refundable unless the product defect is caused by our error.
If you need to return an item, the shipping costs are at your own expense.
Contact Information
If you have any questions about our refund policy or need further assistance, please feel free to contact us:
Email: shoestop8@gmail.com
Thank you for choosing www.artdiy3d.com, we look forward to serving you!