Welcome to www.artdiy3d.com. To ensure that you have a full understanding of our shipping policy, please read the following terms carefully:
Shipping Range
We provide worldwide shipping services. No matter where you are, we are committed to delivering products to you safely and quickly.
Processing Time
Order processing time is usually 1-3 business days, and we will do our best to notify you of any possible delays.
Shipping Time
Shipping time varies depending on your delivery location. The following are estimated shipping times:
Standard Shipping: 5-7 Business Days
Please note that shipping time is an estimate from the shipment date and does not include the time required to process the order.
Shipping Costs
Shipping costs will be automatically calculated based on the weight, volume and destination of your order and will be displayed on the checkout page.
Duties and Import Taxes
International orders may incur customs duties, taxes or import fees in the destination country, which are the responsibility of the recipient. We recommend confirming the specific fees with the local customs before placing an order.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number, and you can check the order status at any time through our website or the carrier’s tracking system.
Shipping Restrictions
Some countries or regions may have shipping restrictions. If the products or destinations involved in your order do not meet our shipping policies, we will contact you and provide alternatives or cancel the order and refund.
Damaged or Lost Packages
If the package you received is obviously damaged, or the order is lost during transportation, please contact us at shoestop8@gmail.com within 7 days of receiving the package. We will assist you with investigation and remedial measures, including re-shipment or refund.
Address Changes
Please make sure to fill in the correct shipping address when placing an order. If you need to change the address before the order is shipped, please contact our customer support immediately. We cannot change the address if the order has been shipped.